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Job Vacancy – Administration Officers

April 23rd 2019
Sarah Booth

Archery GB is the National Governing Body for Archery, based within the beautiful setting of Lilleshall National Sports Centre. We have created two new administration roles to support us in ensuring our members and clubs receive the best possible value from their interactions with Archery GB, one sits within our Operations Team and the other within the Sports Team.

Job Title:       Administration Officer – two part-time positions (three days a week)

Salary Range:   £14k to £15k pro-rota

Location:    Lilleshall National Sports Centre, Newport

Membership and Customer Services Officer

You will be the first point of contact for members of our Archery community.  Delivering a quality experience for our members and customers is key in this role, seeking to resolve queries efficiently and effectively and ensuring members gain the full value of their membership. Using your high attention to detail you will update and maintain our online membership system and customer databases and apply your organisation and time management skills to ad hoc project work.

Successful candidates will also have excellent verbal and written communication skills, ideally gained in a customer service environment, and demonstrate the ability to work well under time pressure while still able to provide excellent customer service.

Further details of the role and requirements can be downloaded below.

 

Participation Administration Officer

To provide administrative and logistical support to the Sports Team.  With a focus on our clubs and facilities plan, you will process and maintain club development records and support the management of badges and awards for our archers.  You will ensure high quality support for team managers including booking of events, maintaining databases and coordinating the administration for various programmes.

With proven skills in Microsoft Office you will have experience of working in a busy office environment and in managing your own workload.  Your effective planning and time management skills will enable you to manage multiple activities, and as a confident communicator you will provide support across different teams.  Successful candidates will be team players who can quickly build internal and external relationships; providing excellent customer service and attention to detail on all activities.

Further details of the role and requirements can be downloaded below.

 

We positively welcome applications from people from diverse backgrounds.

Further information about Archery GB can be found on our website www.archerygb.org

How to apply

To apply, please email your CV and a covering letter to Susan.Walford@archerygb.orgindicating which role you are interested in.

Your covering letter (1 page only) should address the following:   How your experience, skills and knowledge equip you to excel in this role at Archery GB.

We invite all applicants to complete our Equal Opportunities monitoring process to enable us to ensure the effectiveness of our approach to equality.  Please use the link to access our monitoring form and return a copy with your application.  This will be used for monitoring purposes only. The Equality Monitoring Form can be downloaded below.

 

Closing date for applications: 13 May.

Interview date:  22 May.

Archery GB is an equal opportunities employer

Documents

Membership Customer Services Officer – Job Description
Participation Administration Officer – Job Description

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