Freddie Collier

The Membership Services Manager is responsible for the delivery of membership support activities including the following:

Providing a first point of contact and signposting service for general enquiries
Processing membership cards
Maintaining membership records
Processing records, achievements and awards
Managing the CRB process
Supporting and advising club officials
Supporting new clubs when they are being set up
Providing administrative support for coach training, development and renewals; leader training and renewals; and personal performance courses
Supporting the tournament application process and maintaining a tournament diary
Monitoring, analysing and controlling stock
Providing administrative and organisational support to the AGM, the Operations Committee, the Case Management Referral Panel and the Safeguarding Panel
Maintaining up-to-date Membership Services information at www.archerygb.org
Reviewing and refreshing Membership Services processes
Support other departments, the Regions and Counties
Liaising with outside agencies
Maintaining, archiving and destroying records

Tel: 01952 677 888
email: freddie.collier@archerygb.org

Helen Franklin

Helen is normally your first point of contact when you telephone the Archery GB and deals with all types of enquiries whether they be via the telephone, fax or e-mail. If she cannot answer your query, she knows a man (or woman) who can! Helen deals with Rose Awards, Arrow Awards, JAWS Awards, Personal Performance Courses, Worshipful Company of Fletchers, and course accommodation bookings, along with many other administrative duties.

Tel: 01952 677 888 Press Option 0
email: enquiries@archerygb.org

Anne Rook

Anne's role involves processing CRB Disclosure Application forms and CRB Enhanced Certificates, issuing of CRB renewal letters, maintaining Archery GB CRB Databases; liaising with the CRB, NSPCC Child Protection in Sport Unit, CCPR, other National Governing Bodies of Sport and any other relevant external agencies. She also attends the Archery GB Case Management Referral Panel meetings and provides administrative support to the Chairman and panel members; attendance at meetings in relation to Child Protection as required; dealing with all child protection enquiries.

The Insurance Officers role includes dealing with the day to day enquiries and liaising with the Insurance Brokers on a regular basis; expediting any claims for damages, etc; assisting in the renewal process on an annual basis; the issuing of policy certificates to clubs upon request and the issuing of forms to register new club venues.

Tel: 01952 602 792
email: anne.rook@archerygb.org

Barbara Barrett

Barbara enters newly-qualified Coaches and Leaders onto the database and processes applications for their certificate renewals. She registers new Leader and Coach courses and sends out the relevant course material. Barbara processes claims for FITA Star and Target awards and MB and GMB classification, and deals with the enquiries arising from all these activities.

Tel: 01952 602 791
email: barbara.barrett@archerygb.org

Sue Walford

Sue processes membership applications and renewals. Archery GB currently has over 34,000 members and 1,250 Clubs, and Sue is responsible for entering the details on the database, keeping up-to-date records of contacts at the Regions, Counties and Clubs; and all club and individual members, together with dealing with telephone and email queries relating to membership matters.

Tel: 01952 602 790
email: susan.walford@archerygb.org

Rachel Watson

Rachel's role involves processing CRB Disclosure Application forms and CRB Enhanced Certificates. She is the minute taker for the Operations Committee and edits the monthly club e-news magazine. Rachel is always on the lookout for Archery news!

Tel: 01952 677 888 ext 223
email: rachel.watson@archerygb.org

Karen Hodgkiss

Working Hours - Mondays, Wednesdays and Fridays 9.00 am to 5 pm

Karen deals with applications for record status events and at present there are over 300 a year. She keeps the target record status tournament diary up to date and registers all world record status events with World Archery. Karen maintains the Judges' database and processes claims for National, European and World records and Arrowhead badges.

Tel: 01952 677 888 Press Option 5
email: karen.hodgkiss@archerygb.org